Conflict Observation and Analysis

Conflict Observation and Analysis Conflict Analysis Part 1: Observe an instance that you are not personally involved with where conflict is present (you will need to be a bit of a covert operator to accomplish this). Answer the following: In several detailed paragraphs, describe the conflict scene. 1a. Who was involved in the conflict? What was the relationship between the participants prior to the conflict? Did it appear as if the relationship between the participants had any impact on how either person responded to the conflict? I decided to pay a visit to my aunt and uncle one day. They own their own business and they run it out of their home. I pulled into their driveway and proceeded to enter their house, when I overhead a loud argument coming from another room. An employee was arguing with my aunt, who owns the business. My aunt and uncle are both co-owners, the employee decided to play both sides against one another. She basically asked my aunt for something work related and my aunt said no, so the employee decided to go behind her back and ask my uncle without informing him that his wife had already said no. My aunt was livid that the employee went behind her back, since she has just as much pull as my uncle does. She felt it was really dishonest and disrespectful. I feel that the relationship between the two participants was civil at one point, but as the argument escalated, the trust was gone and was never to be regained. My uncle is a smart man, he told the employee that he needed to discuss it with his wife before he can grant any permissions. At the end of the day, the employee was issue a warning and as far as I know, she has never overstepped her boundaries since. 1b. When and where did it take place? Was it formal or informal? Planned or unplanned? What impact did the location and time have on the outcome? The argument took place in the basement of their home, where they have their home based business setup. The date was Monday, September 15th, 2014, the time was roughly 8:30 am. The argument seemed to be unplanned by the employee, because up until that point, she wasnt aware that she had gotten caught and was in trouble. On the other hand, the argument seemed to be planned or premeditated by my aunt who seemed to be waiting for the employee to arrive that morning to give her a piece of her mind. The impact of the argument, caused a decreased moral in the work environment and in my opinion should have not taken place during business hours. I feel that this matter should have been taken care of outside of the work place, after hours, or during a staff meeting and not while the office was open for business and other employees were present. This was not a formal argument, I feel both parties were wrong in the ways that they acted or went about handling the matters at hand, but if I had to choose, I would say that the employee was more to blame for the escalated argument because it was her actions that started this issue.. 1c. What transpired? (Be specific.) Many times when we face conflict, there is a surface-level problem and an underlying problem. The surface-level problem acts only as a symptom of the real problem. Consider both. 1d. What was the surface problem? The surface level problem seemed to be distrust and dishonesty. The fact that there was lying and conniving behavior present in the workplace was sure to cause a domino effect if it wasnt resolved. The surface level problem also presented issues not only related to the business, but also between my aunt and uncle as a married couple. This type of issue could potentionally cause an argument between the business owners who are also married to one another, so it would directly affect both their professional as well as their personal lives. 1e. What was the underlying problem, or the real problem? If this is unclear, what might you speculate the real problem to be? There are many conflict management strategies that can be employed when dealing with conflict. Consider which were present in this conflict. The underlying problem in this circumstance was proven to be the fact that the employee overstepped her boundaries by going behind both owners backs and acting in a shady manner. She was fully aware that she was being dishonest, but all she was concerned about is getting her own way and she didnt care how she got it. Again, the employees actions and dishonesty is what led to this argument and unnecessary drama. 1f. Which conflict management strategies were employed by each of the participants? Did the conflict management strategies change during the course of the conversation? How do you know? There was no type of conflict management strategies utilized. Both parties yelled and screamed at one another. My aunt made accusations and the employee denied everything and made excuses, They basically sat there pointing fingers at one another and getting verbally louder as the argument carried on. I know this, because I heard most of the argument and then happened to walk right in the middle of it as it was taking place. I am actually surprised that it did not become physical, because at one point, it looked as if that is where it was headed. 1g. What was the outcome? Was there a winner? A loser? Did there appear to be an impact on the relationship? If so, what was that impact? The outcome pretty much reached a stalemate as my aunt was the accuser and the employee was the accuse, The employee denied everything and swore up and down that she didnt do anything wrong. There was no proof, just a case of he said she said stories. I would like to say that there didnt seem to be a winner, but at the end of the day my aunt issued the employee a written warning for tardiness and misconduct, so I guess she is declared as the winner. The relationship between the two of them has determinate rapidly and they no longer communicate or associate with one another as they used to. They are really distant from one another and they strictly has a no nonsense work relationship now. 1h. Looking back, describeat least two variables that could be changed in this scene to alter the outcome. Conflict Analysis Part 2: Much of the learning in this course requires you to draw conclusions about your experiences and observations based on the concepts we have read about and discussed. Take this into consideration: First, I think that if my aunt did not approach the employee in an aggressive manner, the issue may have been resolved in a more rationally, responsibly, and mature manner. Second, if the employee would just respect what her superiors say and not overstep her boundaries this all could have been avoided. 2a., 2b. List two specific things you learned about conflict as a result of this exercise. Reference material from the text, discussions, lecture, terminal course objectives, and so forth. Answersthat demonstrate application of the course material and effective critical thinking will earn the greatestnumber of points. Your submission should be approximately one page in length: one paragraph per item for 1a.–1h., and 2a. and 2b.

A good day turned bad – creative writing

Swimming was always an exciting sport for me, it made me feel alive and athletic. However, this finest sport became a mark that would be on me for the rest of my life. Burbury Park was the place, me and my friends decided to go park because there was a football tournament that we had all been waiting for, this was our chance, a chance to get to the final. The weather was absolutely smashing, it couldn't get better. The sun beat down on us and we couldn't have felt a more positive vibe. The birds were singing and the trees moved to the calm wind that was keeping us cool. We were getting ready, doing our warm ups and having a team talk on how we are best team. The match had gone underway, after a nervy few minutes, the score was level, ‘nine-nine' and the atmosphere had already set in; the situation was that the next team to score would advance into the finals of the ‘Birmingham cup'. I dived towards the ball to make a critical save which kept us in a dominant position; thereafter my team had capitalized on what I had done for them. I shouted â€Å"COME ON LADS! Pass and move† and little did I know, they were doing what I had asked of them. I had to be harsh; this will improve them, â€Å"Hey! Markus! What the hell do you think you're doing, shooting from that range, do you think you're Ronaldo?† we were under vast amount of pressure, and the supporters made us know it with their screaming and supportive shouting, knowing that the next goal will be the decider. Markus was by far one of the best players in my team and I knew no-one at the age of fifteen could shoot that far out. The opposition were closing in towards our half of the pitch, and I was becoming more and more anxious with every second that passed by. I had a quick glance towards the clock and to my horror, there was only sixty seconds left, and as the role of captain, I had a duty, and that was to control my team and motivate them to win. I knew that the lads would not survive extra time as the looks on their faces told me they were exhausted and tired. To my surprise I had noticed Aquil (the weakest player in our squad) running towards the box, and then I had seen an opportunity. At that point, Abbas had possession of the ball. I knew that this maybe the last chance, we had to take advantage and maybe even score. Abbas successfully crossed the ball to Aquil, he had finally heard my commands which resulted in the fine cross. The cross was neatly passed to Aquil, it had looked like he was definitely going to score the winner. All the supports were chanting his name, in hope that he was going to score, it was one on one with the keeper, but unfortunately he had slipped. A depressed moan came from our supporters. However out of nowhere, Hussein been waiting for the rebound and had smashed the ball in the bottom of the net. I breathed a huge sigh of relief and the crowds chanted our names, I finally knew what it is like to be a professional football player. We were all tired after that fantastic win allowing us to celebrate like packs of wild animals. I owed it to all my players for all their hard work. Going to the finals of the ‘Birmingham cup' was the greatest achievement ever in our lives! ‘Knackered' was not even the word to describe how tired we were. Sweat was running down our faces onto the cold floor as though it were a waterfall. Tired, half of our team had decided to go back to their warm homes for a cup of tea and a bath, while the rest of us decided to go swimming at our local swimming centre, in Newtown. Me, Aquil, Abbas and Hussein were walking towards the swimming centre. We were all feeling excited about our upcoming match against Aston Villa Youth team in the final. We had just beaten West Bromwich Youth team making us better than them. I had decided that I was going to treat the lads for their hard work after swimming. Me, more than anyone else wanted to step inside the swimming pool and calmly cool down and rest. We were on the way to the swimming pool, we were on the main road and Newtown Swimming Centre could be seen not too far in the distance. On the way towards the Swimming Centre we had seen a park leading us straight to the Swimming Centre. â€Å"C'mon lets take the left and go through the park, it looks much easier.† I said, not knowing what was going to happen next. We had been through the park, ‘Yellow Park', many times before and we had thought it would be the safest and quickest way. We walked pass the main play area and it had seemed empty. Swings left swinging by the wind, and slides left for children to play on. I started to feel agitated and began thinking to myself why there wasn't anyone around. Goosebumps started appearing on my skin as an ice cold shiver rattled through my spine. But there was no turning back now as we had already walked past most of the park. We were at the end of the park and it was just one dark long alleyway. I began wondering even more and started thinking to myself about how corrupted this area had recently become. Newtown is not how it used to be back in the days but is becoming more and more violent and even more crimes are occurring by the minute. We were halfway down the alleyway and I could smell freedom just around fifty yards away. â€Å"Oi! Come here now!† a cold deep voice shouted at us from down the alley. I automatically looked up and to my horror and I saw two dark men. Both were hiding their identity with masks and caps, we knew they were criminals. I felt nervous and scared, thoughts began running through my mind as I thought of an escape plan. Who are these people and what do they want? What are they going to do to us? Why are they calling us? I was able to identify their ethnicity and they were both black. From then on I knew something bad was going to occur. Aquil was standing next to me. On the other hand as I turned around I was shocked to see the rest of my mates making a run for it. All these signs meant that these people were not good and I knew that the next few minutes were going to be some of the worst in my life. I didn't clock on, I was never in this situation before. Froze by fear, I stood still as I saw the men walk towards us, â€Å"Yo, what ends you from?!† they said, not bothering to wait for an answer. I knew if I hadn't responded fast, I wouldn't make it out uninjured. I answered â€Å"Lozells†. There was no reply from these men as they looked down on us. I began to get anxious. I knew that I had a huge sum of money in my wallet and thoughts began creeping into my mind, as I saw the second man reach into his pocket, that these people wanted our money. The first of the two men had started coming closer and closer and as he approached us, he put his arms around the both of us. From that moment my suspicion had been answered because he had said the following words to me. â€Å"I need some money man!† I kept quite. The other black man that was with him had taken my friend, Aquil into a corner of the alley in which I couldn't communicate to him. I had to say something to the person who was talking to me otherwise I would have to face the consequences. I was in a dilemma. I said without thinking â€Å"I have five pounds†. Of course I was lying. â€Å"Good, good, now hand over the flipping money or I will knock the hell out of you.† he said with a harsh tone as he raised a fist to my face, he was swearing too. I was thinking of a way to take out my money without him realising that I had more. Too my stupidity, I took too long and the man had thrown a strong punch at me on my chin. â€Å"ARGH† I shouted in pain as I fell to the floor on my knees. Aquil quickly looked over but really couldn't help me because he was getting robbed by the other mugger. Another punch fell my way but this time on the back of my head, I swore in pain and anger. I looked up and saw that I had no choice but to hand over all my money a huge sum of money. It was sixty pounds. The mugger helped himself and searched me and ran off with my wallet. So did the other mugger. I felt weak. I felt helpless. I was injured. I was bleeding from my mouth and from the back of my head. It had also looked like the other mugger had finished with Aquil. Me and Aquil laid there for a couple of minutes before a couple of members of the public helped us up. I was shaking as I walked back towards my home. I met up with my friends, and they were in shock, they were wondering what they could have done to help me and Aquil. I had told my parents everything that had occurred and of course my parents had phoned the police. It was useless and there was no point as the muggers were long gone†¦ I just thought to myself how a superb day just became worse.

Comparing the Ways

Compare the ways in which Owen powerfully portrays physical and mental consequences of war in the poems ‘Disabled' and ‘Mental Cases' Wilfred Owen's poems ‘Disabled' and ‘Mental Cases' each portray very different aspects of war and its consequences. As their names suggest, ‘Mental Cases' is about the psychological effects war had on soldiers, whereas ‘Disabled' focuses more on the physical consequences of war. However, in both poems the physical and mental costs are all intertwined, and although they describe very different situations, in many ways the poems are alike in their portrayal of the consequences of war overall.The first ways in which we can compare these poems is by their content, language and tone. In the poem ‘Disabled', Owen states the subject's situation in the first line of the poem: â€Å"He sat in a wheeled chair, waiting for dark† this line bluntly highlights to the reader that the subject is disabled, and is obvious ly very handicapped by his injury, because he cannot do anything except ‘waiting for dark'. The narrator the informs the reader of exactly what the man's injuries are, in the same direct style – â€Å"Legless, sewn short at elbow. This emphasizes how starkly and immediately obvious the man's injuries would be to somebody who saw him. In comparison, the poem ‘Mental Cases' starts with the line â€Å"Who are these? Why sit they here in twilight? â€Å"; which is a far less straight forward line, and reflects how little was understood about the mental effects of war at the time. The physical consequences of war are not as prominent in ‘Mental Cases', but they are still mentioned.The most powerful example is when the narrator describes how the shell-shocked soldiers appear: â€Å"their heads wear this hilarious, hideous, awful falseness of set-smiling corpses† and the reader comes to understand that their torment is so great they have lost control of t heir facial muscles. Owen uses the phrase â€Å"their faces wear† to show that their facial expressions are not a true illustration of their feelings, but like a mask covering their thoughts. He then eerily compares their expressions to that of â€Å"set-smiling corpses†Ã¢â‚¬Ëœ to perhaps to suggest that these men are almost dead with torment.Another powerful physical description in ‘Mental Cases' is â€Å"their eyeballs shrink tormented – back into their brains† which paints a picture of how gaunt the men's faces are, and how their mental torture is so real to them, that their eyes physically shrink away from the memories. Overall, physical consequences of war provide the central problem for the subject of ‘Disabled', whereas in ‘Mental Cases' the subjects' poor physical condition is because of their mental state. This brings us on to the powerful portrayal of the mental consequences of war in these poems. Mental Cases' is set in an ins titute for mentally damaged soldiers, and starts with a stanza questioning how the men concerned have been reduced to such a state of insanity. One very powerful question which describes the men's mental torment is â€Å"-but what slow panic gouged these chasms round their fretted sockets? † The oxymoron â€Å"slow panic† highlights just how terrible the suffering of the men is as panic is one of the most horrible, alarmed and rushed emotions a person can feel; so to have this feeling drawn out and slow is awful.Owens use of the verb ‘gouged' is also poignant as it is a violent action, so it underlines that these men are the victims of something brutal. Another particularly moving line in the first stanza is â€Å"Ever from hair and through their hands' palms Misery swelters† This statement is very effective at showing how all-consuming their fear and misery is as it metaphorically compares the misery to sweat; which of course comes out of every pore of on e's skin, and the verb â€Å"swelters† is adds to the effect as it conveys the clammy fever which is plaguing the men along with their memories.In comparison to ‘Mental Cases', the poem ‘Disabled' describes less direct mental consequences of war; as the subject of the poem is not suffering from shell-shock, but rather from the loneliness and helplessness which his disability is causing him. Before the war, the subject of the poem was a handsome and popular teenager who was excellent at football, however, his injuries have left him disfigured and completely dependent on others, which leads to a mental torment far subtler but almost as agonising as that of the subjects in ‘Mental Cases' – he spends all his time thinking about the time before the war, and regretting that he signed up.This is the main tragedy behind this poem – the fact that the whole situation could have been prevented if he hadn't. The narrator of the poem recognises this, and ex presses the subject's regret with lines such as â€Å"In the old times, before he threw away his knees†. The use of the phrase â€Å"threw away† shows that the subject does not think that it was worth it – he feels that he lost his limbs for nothing; it was a waste. It also suggests that he blames himself for what happened.Another phrase which is very powerful in conveying the mental consequences of war on the subject of this poem is in the first line; when he is described as sitting and â€Å"waiting for dark†. This shows how he empty his life is, because he has nothing to do but wait for darkness to come, so he can go to bed. The final phrase which powerfully portrays the mental consequences of war is when, describing how the subject was naive when he signed up for the war, the narrator writes â€Å"no fears of Fear came yet. By turning the second ‘fear' into a proper noun, Owen powerfully suggests that there are a multitude of different things e ncompassed in this word for a soldier, and shows how central fear was to soldiers' lives when they were at war. Overall, ‘Mental Cases' shows the most vicious and forceful mental consequences that war could have on a soldier, whereas ‘Disabled' shows an indirect and much more subtle, yet still tormenting psychological impact of war. One thing which the poems have in common concerning the consequences of war, is that it is clear in both that war demanded great sacrifice from the soldiers, and caused great loss for them.This is very powerfully portrayed in ‘Disabled' when the narrator writes â€Å"He's lost his colour very far from here, poured it down shell-holes till the veins ran dry† these two lines are particularly poignant due to Owens use of the verb â€Å"poured† which emphasizes the excessiveness of the young man's loss of blood. The word â€Å"colour† here could be interpreted to mean the man's happiness and natural blush; which reminds the reader again of how handsome and popular he had been.The final point which makes this line so powerful is the phrase â€Å"till his veins ran dry† which conveys to the reader that the subject gave everything he had to the war – his limbs and with them his successful life -, yet got nothing back. In comparison, the subjects of ‘Mental Cases' lost their minds to the war; because of the unimaginable horrors they experienced. The narrator sums this up in the lines â€Å"Carnage incomparable, and human squander rucked too thick for these men's extrication† this shows that the men experienced too many horrors and too much slaughter for them to endure.Another point which both poems express is that the consequences of war, both physical and mental, are irreversible. This is obvious in ‘Disabled', as there is no way he can get his legs back; but the narrator emphasizes this throughout the poem by using the word ‘never' frequently. For example †Å"Now, he is old; his back will never brace†. By describing the man, who cannot be more than nineteen years old, as old, Owen shows the reader just how much of an effect the war had on the subject, as age is one of the few indisputably irreversible things in life.In comparison, the narrator of ‘ Mental Cases', when describing the soldiers' memories, says â€Å"Wading sloughs of flesh these helpless wander. Treading blood from lungs that had loved laughter† by describing them as ‘helpless' the narrator shows he considers the men beyond help. After all, how can you help someone if the source of all their problems is their own memories? The lines are made particularly powerful as they describe the soldiers remembering when they trod on lungs which â€Å"had loved laughter†.This shows that the soldiers had known and laughed with the men whose lungs they were forced to step on because the ground was covered with so many bodies. Another line where we get th e sense that the shell-shocked men are beyond help is when the narrator says â€Å"on their sense sunlight seems a blood-smear†Ã¢â‚¬ ¦ â€Å"Dawn breaks open like a wound that bleeds afresh†: if something as beautiful and pure as sunlight and sunrise reminds these men of blood and wounds, then we feel that nothing will ever calm them, and bring them back to sanity. Another way in which we can compare these poems is by their structure.Most noticeably, ‘Disabled' is considerably longer than ‘Mental Cases'. This reflects how the subject of ‘Disabled' is in a state of thoughtfulness and pondering, whereas the narrator of ‘Mental Cases' is simply explaining the subjects to somebody, and therefore does not spend as much time contemplating. The two poems are similar in structure in the sense that they both fluctuate between past and present, but ‘Disabled' does so far more often than ‘Mental Cases' and this again could reflect the contempla tion of the subject. Finally, ‘Mental Cases' does not rhyme at all, whereas ‘Disabled' has a constant, although not regular, rhyme scheme.The lack of rhyme in ‘Mental Cases' could reflect how harsh the realities of war are, and the raw pain and horror that is shell-shock; perhaps Owen did not want to dampen the brutality of the truth in this piece by smoothing it over with rhymes. The final way in which we can compare how Owen powerfully portrays the consequences of war in these poems is by looking at their tone. The first and last stanza of ‘Disabled' have a melancholy tone, which Owen achieves by using language such as ‘ghastly', ‘saddening, ‘pity' and ‘cold'. He also juxtaposes the words ‘dark' and ‘grey', to create a general tone of gloom.The rest of the stanza's fluctuate between a tone of regret and despair, and one of bittersweet reminiscence, as the subject contemplates the past and present. In comparison, ‘Me ntal Cases' has a brutally honest tone all the way through, although it changes from questioning at the beginning to guilty towards the end. Owen achieves this guilty tone with the line â€Å"Snatching after us who smote them ,brother,† in which the narrator accepts that he and his companion are partly to blame for the tragic ending the men in front of them have, and the word ‘brother' suggests that he feels closer to his companion because of this shared guilt.In conclusion, although each poem powerfully portrays a different kind of consequence that war could have on a soldier, they both seem to agree that the losses the subjects of each poem endured were a great sacrifice to them, and one which is irreversible. Another point which the poems seem to recognize, is that their losses were a mistake – it was not worth it. This is shown in disabled by the subjects regret and in ‘Mental Cases' by the narrators guilt at sending the subjects to war.

Emergency Services for the Deaf - 1373 Words

Hurricanes, floods, fires and other emergency circumstances can be stressful for a lot of people, but they present additional hurdles for those who are Deaf or Hard of Hearing. In the United States, there is an estimated 36 million adults who report some degree of hearing loss and 2-3 of every 1,000 children is Hard of Hearing or Deaf (National Institute). When an emergency situation arises, all too often these populations of people are the last to find out because it is not accessible to them; having up-to-date information is crucial when it comes to all different emergency situation. With advancing technology, there is hope that receiving information about emergencies will become easier for people who are Deaf or Hard of Hearing.†¦show more content†¦This can be especially true for individuals who live alone and may not have someone to wake them up in case of an emergency. Additionally, if there is another person in the home, he or she may be hindered from waking of the individual with a hearing loss because they may be helping small children or they may be hindered by smoke. An example of a need for additional measures in homes to ensure the safety of individuals who are Deaf and Hard of Hearing is the case of a 2010 Arizona house fire, which claimed the lives of two young deaf boys. Their 15-year-old brother ran to emergency personal arriving on the scene and told them his family was inside the home. The parents and two toddlers were in front of the home and said the two other children were still inside, but the roof collapsed before firefighters could make it into the home and boys ages seven and eleven lost their lives (Two Deaf). This is just one example of the many casualties that the Deaf and Hard of Hearing community has to cope with because of outdated technology. Regardless of the fact that the Deaf and Hard of Hearing are at a disadvantage when it coms to receiving weather warning notices, things in their own home can be done to preve nt any accidents from happening. There are two options for a Deaf or Hard of Hearing person when it comes to smoke alarms andShow MoreRelatedEssay about Colombia Report1229 Words   |  5 Pages The Deaf population in the United States is composed both of individuals Deaf since early childhood and individuals who lost their hearing later in life. The quot;Deaf Communityquot;, a heterogeneous mix of people from all walks of life, represents every socio-economic and racial category. However, this group of people consider themselves quot;a communityquot; because they are bound by a common culture, history, heritage and, most importantly, a common language. 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